Shipping Policy
Last updated: October 12, 2026
At Cosac, we want your beanbag to arrive as quickly and smoothly as possible. Here's everything you need to know about our shipping process.
Free Shipping
We offer free shipping to the United States (excluding Hawaii), Canada, and Australia. No minimum order required. For other countries, reach out via our contact form and we'll see what we can do.
Where Your Order Ships From
When our US warehouse in Burlington Township, New Jersey has your item in stock, your order ships from there. When US stock runs low, your order ships from our manufacturing partner in China instead.
Delivery Times
These times apply to orders shipped from our US warehouse:
- United States: Shipped within 1–3 business days. Typical delivery within 5–7 business days.
- Canada: Shipped within 1–5 business days. Typical delivery within 7–14 business days.
- Australia: Shipped within 1–5 business days. Typical delivery within 10–18 business days.
When stock is low, delivery takes longer
If our US warehouse is low on stock, your order ships from our manufacturing partner in China. Expect around 4 weeks from order to doorstep instead of the times above. Full refund any time before it ships.
Order Processing
Orders in stock at our US warehouse are processed and shipped within 1–2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Tracking Your Order
Once your order has shipped, you'll receive an email with a tracking number. You can also track your order on our Track Order page.
International Shipping
We currently ship to the United States (excluding Hawaii), Canada, and Australia. For other countries, please contact us and we'll see what we can do. International customers may be responsible for customs duties and import taxes, which are determined by your local customs office.
Shipping Restrictions
We are currently unable to ship to Hawaii, PO Boxes, or APO/FPO addresses. If you have questions about shipping to your location, please contact us.
Questions?
If you have any questions about shipping, please contact us at office@cosac.store or visit our Contact page.